Why Business Organizations Are Fond Of Unified Communications?

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With ever-changing face of technology, choosing the right systems is like taking a shot in the dark. There is always a pressure of ensuring whether the chosen technology will be worth the investment and will be doing exactly what it proclaims to do, while simultaneously integrating with existing platforms? Even if that ideal technology is discovered, costs related to installation, training, deployment, maintenance and future upgrade can be astronomical. When it comes to technology involved with the modern business telephone systems, small scale companies cannot afford installing modern phone systems owing to the huge upfront costs involved. With traditional phone systems,the small-sized organizations are often in fray with dropped calls, limited call features and escalating maintenance and operating costs.


Now, what if it was all made simple such that even a novice administrator with zero technical skills could manage the rollout? That’s exactly what unified communications do, particularly when the phone system is hosted in the cloud! When everything is integrated, control is centralized and time is suddenly freed for more strategic initiatives.


Using VoIP, enterprise applications, multimedia communications and personal information can be integrated, thus rendering increased flexibility. Easy-to-use technology can instantly initiate multiple tasks and does not require any exclusive training. It does not require skills to install, deploy, maintain or add additional features or upgrades since the system is hosted by a vendor who takes care of the aforesaid tasks as a part of their hosting service.Unified Communication platform distributes the system’s intelligence across communications environment so as to enable the system to scale as required, with minimal time or resources. In case the VoIP system is having a distributed architecture, there are in-built security features in case of power failure to ensure unhindered operation.


Internet telephony is the new buzzword in the corporate sector and VoIP has a major role to play in this regard as well. VoIP enables businesses to integrate software, such as e-mail, e-fax and remote conferencing over the Internet via telephone. This implies that employees within an organization can speak to somebody over the phone while accessing other applications, including the Internet, simultaneously. VoIP users can take their adapters anywhere, making it possible to hold telephone conversations at venues that have Internet connection. This “on-the-go” communication module benefits the executives who are required to travel frequently. Long distance VoIP calls are cheaper than traditional cell phone calls, which means, increased productivity, yet minimum cost.

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