Posts Tagged ‘Cloud phone service’

Reasons Why Business Organisations Are Opting For Cloud-Based Telephony Systems

Saturday, December 20th, 2014

Cloud-Based Telephony Systems3


Companies that are faring well in the competitive diorama are the ones that are tech-savvy.Multiple case studies have revealed how companies that have not kept up to the tech trends,have been quickly left behind. This is true especially in realms of streamlining business communication. Communicating with clients, over traditional phone is a passé and has been taken over by voice mail, instant messaging, audio and video conferencing and other state of the art features. Technology has come a long way and fairly, a big way, offering a number of opportunities for tech-savvy companies who choose to take advantage of it.


Cloud phone service, or VoIP, has taken the business world by storm with a horde of benefits. Apart from the cost-saving features, VoIP facilitates rich media communication through the Internet which enables business executives to send instant messages, make voice or video calls, transfer images, and so on. Unlike the traditional phone systems that assign a phone number with a dedicated line, VoIP offers number mobility, that is, the same phone device can use the same number, virtually everywhere. All it requires is IP connectivity. This is of huge advantage to the business executives who need to travel frequently. VoIP’s number portability system allows the user to use same number and enjoy all the advanced VoIP features without any hassle.


VoIP phones can be integrated or collaborated with other applications such as web browser, e-mail or instant messenger and even social-networking applications. Such easy collaboration and integration offers valuable services to the users which include voice mail delivery via email, click-to-call service on a website, voice call button on an email, presence information (whether the user in a contact list is online or offline) and so on.


VoIP’s user control interface that allows the user to change features/options and services dynamically is another added advantage. All that the user needs to do is log in to the web GUI and change the features as required.


VoIP technology transcends geographical boundaries as its service is not restricted within an area code or country code or any specific location. A person in Brussels can subscribe to a U.S. phone number, and initiate a call to the domestic rates, from Brussels. The cost-effectiveness of VoIP telephony system is thus aptly explained!


Cloud-based telephony systems provide companies of any size a great deal of flexibility. With VoIP, the smartphones and tablets can become mobile workstations, keeping business executives updated with everything related to business operations.


VoIP offers a prolific opportunity to a company to broaden its horizons. The branch offices can always connect with each other as well as headquarters, even if they’re states apart! Furthermore, VoIP liberates a company from long-term subscriptions or maintenance contracts, brings down the costly long-distance charges, which again helps an organization to extend their reach overseas.


Installing an IP telephony system is no rocket-science. Internet connection, and that’s all is required to get started with VoIP. The phone systems are not wrapped in world of wires; rather, it can be integrated with the existing network.